Returns & Restocking Policy

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Whatwatt.com stands behind its products and will issue a refund, replacement, or credit if you are not satisfied with your purchase and notify us within 14 days of receipt of the product. A Restocking Charge of 20% will apply to all items returned where Whatwatt.com has made no error in merchandizing or shipping.

AFTER 14 DAYS FROM RECEIPT OF THE PRODUCT, WE WILL NOT ACCEPT THE RETURN UNDER ANY CIRCUMSTANCES.

Refunds will be made by the original method of payment within 7 days of receipt of Authorized Returned Products. All returns must arrive in their original packaging, and all freight charges for the return of goods are to be paid by the customer.

Any special order bulb, one that is not usually carried in stock, is non-returnable.

Exceptions: There are exceptions to our Return Policy, including, but not limited to, linear fluorescent bulbs 49″ or longer in length, Special Order products, orders outside the continental U.S., and shipments delivered via common carrier.

Please call 1-877-WHATWAT to obtain a Returned Material Authorization (RMA) before returning any product. Whatwatt.com may at any time limit the number of delivery attempts based on unfavorable delivery history resulting from, but not limited to, damage, loss, or theft.

Call 1-877-942-8928 if you have any questions.

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